By booking a service with Serenity you are agreeing to our cancellation policy. If a service is cancelled 48-24 hours before an appointment, we will charge 50% of the service booked. Cancellation 24 hours or less before the appointment time will be charged the total of the service booked. No Shows will be charged 100% of total service and will be put on a banned list and will no longer be welcome as a client of Serenity Day Spa and Hair Salon until the cancellation fee is paid. This is to protect our staff (who will now go without pay for hours out of their day) and loyal clients who may be waiting to get in for an appointment and would have filled this spot if we had been given a proper notice. Thank you for your understanding. REFUND POLICY THE EMPLOYEES DELIGHT THEMSELVES ON PROVIDING YOU WITH EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE. We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair or skin/ injections can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the employee who performed the initial service. Adjustments are made available to you at no cost, but only within two days of the initial service.
Hi my name is Kaitlyn Booth & I am the Owner and Hairstylist at Serenity! I specialize in custom lived in colors & hand tied extensions. I am 4x certified in the best hand tied lines in the country. I have traveled all over the USA gaining certifications and education in color. Hair is truly my first love. I can’t stop/ won’t stop being overly obsessed w it.
My name is Laken! I’m the Nurse Practitioner injector! My goal is to make everyone that sits in my chair feel the most beautiful version of themselves! Give me a chance to embark on our beauty journeys together! In my free time you’ll catch me outside riding dirtbikes with my kids and husband! If i’m not outside you’ll catch me inside in the kitchen making something new!
I'm Bonnie, an Aesthetician with 16 years of practice. My passion for this industry has driven me to pursue ongoing education and certifications in specialized treatments like Advanced Chemical Peels, and Microneedling. As a certified Face Reality Expert, I take pride in my expertise in acne treatment & having transformed the skin and lives of numerous clients. Within my care, you'll discover a safe space where your story is valued and respected.